If you’re deploying a team into retail or managing people across several different retail locations, they you know first-hand the plethora of challenges involved. The dynamic nature of retail requires strategic management with insightful tools in place to help your staff thrive. Whether it’s fluctuating demand, maintaining consistent service, or managing operational costs, there are apps available that can help to streamline all of these tasks.
For Inventory Management
Keeping on top of inventory is a critical piece of successful sales at retail. Making sure all of our best-selling products are always available to your customers when and where they want them is going to set your in-store sales team up for success. Cin 7 is an inventory management system that can give your business real time insights. Your merchandisers or managers are able to see what products they have and how much they have of them. They offer advanced reporting that can give you the most up to date insights + the system can forecast inventory sales, cashflow and much more based on previous trends.
For Learning Management
Hiring a stellar retail team is only the first step. After they are hired, it’s critical that you make sure everyone on your team is trained on your products, ingredients, brand, and selling strategies. Retail teams want to be armed with the best knowledge. Sellpro is a great advanced learning management system that will allow you to build and deliver educational course for your team. You can also go a step further with surveys, forums, and quizzes.
The quicker you can bring a new hire up to speed on your brand, the more prepared they’re going to be to address any questions or concerns from the customer. So making sure they have a way to access training materials and product information from anywhere is super important. The AllWork app has a learning library built right in that our clients and their managers will use to upload all types of training materials. The field team feels more confident going out there and selling to customers because they have such instant access to training documents and product information right in a centralized learning library.
For POS Management
Consumers today expect a seamless purchase experience, especially in-store. Businesses relying on old cash registers risk turning off customers with slow checkout processes and confusing or incomplete product catalogs. Shopify POS is a point of sales management system that can help avoid those delays. Their secure payment system allows your business and your customers to feel confident that all data is safe. They have high quality hardware that is available to accompany the app including card readers and Ipad docks that allow for easy transactions. The system also tracks sales, inventory and overall business data to alleviate these burdens from managers.
For Store Traffic Data
When building a schedule for your retail team, you’re going to need to know the business times of the day and days of the week for sales. By using thermal sensors, Dor helps businesses track their foot traffic around the clock. This can give your business great insights that you may not have had access to before. Their system can plug traffic statistics into other apps that can then be used to show your business’s exact conversion rate at any given time range of the day. The integration is seamless and can help your business harvest critical data that can help managers make better staffing and merchanding decisions.
For Talent Management
In critical, peak sales times, you need to ensure that the right salespeople, brand ambassadors, and merchandisers are in the right place at the right time, armed with the knowledge and enthusiasm to enchant customers.
AllWork helps you streamline scheduling across retail locations, projects, teams, and time zones. You can view your entire calendar for all of the stores you manage, quickly scaling your workforce up or down to maximize peak shopping days. Data-driven insights allow you to allocate your top talent wherever they can have the most impact on your bottom line, based on real-time sales and performance metrics. And a mobile app captures when talent clocks in or out and uses GPS to verify their locations, giving you complete visibility into your entire workforce.
AllWork’s reporting platform transforms raw data into actionable insights, shedding light on sales associates’ performance, the productivity of each shift, progress toward specific goals, and more. As a result, managers can increase the ROI on their talent spend.
Want to learn more about how AllWork can help bring efficiency and productivity to your retail team? Reach out to schedule a demo of our end-to-end management and payments platform.
